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Shipping & Delivery

In addition to a unique shopping experience in the BIRKENSTOCK online shop, we also offer quick and convenient shipping of your order

Shipping method and duration

Working with Local & International courier, we generally deliver your order seven to nine business days after you submit your order. We will inform you by email when your package leaves our warehouse.

Shipping costs

We are pleased to offer free delivery to Malaysia only.

Invoice and delivery address

You can specify an address other than the invoice address of your order. First, enter your invoice address for the order. Then click on the 'Enter different delivery address" button'.

Free Delivery within Malaysia only

Please note that we are providing free delivery orders submitted to to addresses within Malaysia only to customers with a Malaysian an invoice address. If you would like to ship to country besides Malaysia, please contact us.

Know where your items are at all times!

If you have registered with us, you can view and track your orders under 'My account'.

We will also send you a package tracking link in the shipping confirmation, so you will be able to track your package at all time.